Terms of Service

Last updated: 12 May 2026

Document status: These terms are being finalized with our legal counsel. The provisions below reflect the agreement we operate under in practice. Until finalized, any customer-specific terms negotiated directly take precedence.

1. Agreement

By using OnlyLeads ("the Service"), you ("Customer", "you") agree to these Terms of Service ("Terms") and our Privacy Policy. If you are entering into these Terms on behalf of an organization, you represent that you have the authority to do so.

2. The Service

OnlyLeads is a B2B outreach automation platform. We provide tools to surface prospects, draft outreach messages, and send those messages through your authorized LinkedIn account. Specific features available to you depend on your plan.

3. Your account

  • You are responsible for maintaining the security of your account credentials.
  • You must provide accurate, current, and complete information when signing up.
  • You are responsible for all activity that occurs under your account.
  • You must notify us promptly of any unauthorized access.

4. Acceptable use

You agree not to use the Service to:

  • Send unsolicited spam, harass, defraud, or deceive recipients
  • Violate LinkedIn's Terms of Service or User Agreement
  • Send messages to recipients who have asked to be removed
  • Target individuals based on protected characteristics in violation of applicable law
  • Send content that is unlawful, harmful, threatening, defamatory, or obscene
  • Reverse-engineer, scrape, or attempt to extract source code from the Service
  • Use the Service to compete with us or to develop a competing product

We may suspend or terminate accounts that violate this section. We may also pause sending activity if we detect patterns indicating spam or LinkedIn policy violations.

5. LinkedIn integration

The Service integrates with LinkedIn via a third-party provider (Unipile). Your use of LinkedIn through OnlyLeads is subject to LinkedIn's own terms. We are not affiliated with LinkedIn. We do not guarantee that LinkedIn will permit any specific volume, type, or pattern of activity. You acknowledge that LinkedIn may restrict, throttle, or suspend your LinkedIn account independently of us.

6. Customer data

You retain all rights to data you upload to the Service ("Customer Data"). You grant us a limited, non-exclusive license to process Customer Data solely to provide the Service. We process Customer Data on your instructions as a Data Processor. See our Privacy Policy and GDPR page for details.

7. AI-generated content

The Service uses AI to draft outreach messages. You acknowledge that:

  • AI-generated drafts are suggestions, not final outputs.
  • You retain editorial responsibility for any message sent through the Service.
  • You are responsible for ensuring messages comply with applicable laws, recipient preferences, and your own representations.

8. Payment

Pricing is agreed in your order form or commercial agreement. Fees are billed in advance per billing cycle (monthly or annual). Fees are non-refundable except as required by law or as expressly stated in your agreement.

9. Term and termination

These Terms remain in effect while you have an account. Either party may terminate for material breach with 30 days' written notice if the breach is not cured. We may terminate immediately for violations of the Acceptable Use section or for non-payment.

Upon termination: (a) your access to the Service ends; (b) we will export your data on request within 30 days; (c) we will delete your data within 90 days unless retention is required by law.

10. Warranties and disclaimers

We provide the Service "as is" and "as available". We make no warranty that the Service will be uninterrupted, error-free, or meet your specific requirements. Reply rates, lead quality, and conversion outcomes are inherently variable and not warranted.

11. Limitation of liability

To the maximum extent permitted by law, our aggregate liability arising out of or relating to these Terms is limited to the fees you paid us in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or lost data.

12. Indemnification

You agree to indemnify and hold us harmless from claims arising from your use of the Service, your Customer Data, or your violation of these Terms or applicable law.

13. Governing law

These Terms are governed by the laws of England and Wales. Disputes will be resolved in the courts of England, except that either party may seek injunctive relief in any court of competent jurisdiction.

14. Changes

We may update these Terms from time to time. Material changes will be communicated via email and in-app notice at least 30 days before taking effect. Continued use of the Service after the effective date constitutes acceptance.

15. Contact

For legal notices or questions about these Terms: support@onlyleads.ai.